TYPICALLY, IT’S THE FIRST SMILING FACE that greets you when you visit us! For those of you who have met and visited with Zan, you already know how great she is.
Her personality and excellent communication skills are a huge part of the service we provide.
We recently put Zan Nicholls in the hot seat and asked her some questions so you can get to know her better…
I was born in Sarawak, Malaysia and came here with my family when I was 8 years old. I went to Gravesend Grammar School for Girls and was a patient at the practice before I started working at PMA Dental Care (or Peter Jones and Associates as it was known back then!) when I left secondary school. I haven’t looked back since!
When you have a day off work, what are your favorite things to do?
Day off, what’s that? Only joking. I usually reserve my annual leave to take in one go so that I can visit my parents and sister who live in Malaysia. I try and do this every year. Other than that, I love a lay in; one that lasts most of the day is best.
When you first started at PMA Dental Care, what were your first impressions of the office and the team? Have those impressions changed?
This was over 11 years ago so things were very different back then! It must have been a good impression though, as I am still here.
Can you share a story about a patient interaction, which has stuck out to you?
This is a tough one, I have many interactions with patients, which make me smile and have meant a lot to me over the years. I think the personal and relaxed relations where we can have a natter and a laugh stick with me. This happens a lot in a day!
What’s your favorite thing about your job?
I am proud of the team here, and although like families we do not always agree, we are also close.
We look forward to seeing you at your next visit! Thanks for the trust you place in our practice.
We’re So Glad To Have Zan Nicholls As A Member Of Our Team!
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